Weekend Customer Care Rep

Job Description
An Inbound Customer Care Professional is responsible for fielding inbound telephone calls, internet chat requests and inbound email requests in a fast faced, dynamic environment with a focus on technical support using the web and computer.
Scheduling
This position requires availability to work every weekend, preferably Saturday & Sunday, but at least one of the 2 days. Hours will vary, typically between 6 am - 12 am.
Requirements
Must speak fluent English and preferably Spanish.
Be able to type 35 words per minute or greater;
Must be able to sit for extended periods of time in a chair.
Pay Grade
This position pays $10-15/hr DOE and client requirements.
Restrictions
This position is only open to applicants residing in Maine
Background Screening
This position requires each candidate submit to a background screening as a condition of employment. This employment screening is at no cost to the employee.
Limitations and Disclaimer
The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. This job description in no way states or implies that these are the only duties to be performed by the Team Member occupying this position. Team Members will be required to follow any other job-related instructions and to perform other job-related duties requested by their Supervisor in compliance with Federal and State Laws. Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the Team Member must possess the abilities or aptitudes to perform each duty proficiently. Continued employment remains on an at-will basis.
All position requirements are subject to possible modification to reasonably accommodate individuals with disabilities.
XACT TeleSolutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender, national origin, age, disability or genetics. In addition to federal law requirements, XACT TeleSolutions complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
XACT TeleSolutions expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of XACT TeleSolutions employees to perform their job duties may result in discipline up to and including discharge.



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